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Privacy Policy & Cookies

Who we are
Our website address is:

What personal data we collect and why we collect it.

This is information about you that you give us by registering for an account or filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, book accommodation or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
We do not share or sell your data with to any third parties.

We will not share your information with third parties for marketing purposes.

How long we retain your data
We retain personal data for no longer than is necessary for the purpose we obtained it for. We define different data retention periods for the different types of data that we hold, these periods also take into account other factors such as legal or regulatory requirements; agreed industry standards; business and operational requirements.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your rights.
Data Protection laws provide you with the following rights.

Right of access
You may request a copy of your personal data held by L'etoile Chanceuse. There is usually no fee for this request however, we may charge a “reasonable fee” when a request is manifestly unfounded or excessive.

Right to rectification
You have the right to have personal data rectified if it is inaccurate or incomplete.

Right to erasure
You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

Right to restrict processing
You have the right to ‘block’ or suppress processing of your personal data.

Right to object
You have the right to object to processing based on legitimate interests or direct marketing.

How to exercise your rights
All requests must be made in writing to the following address.

Data Protection Request
L'Etoile Chanceuse,
Pradelles de la Penoti,
24400 Les Leches

The request must contain your name; postal address; the right you are exercising; the activity, event or service that the data relates to; any supporting information that will help us identify the data such as when and how you provided it.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

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